Privacy Policy

1. Introduction

At Bow Down Ties, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

2.1 Personal Information

• Name and contact details
• Delivery address
• Email address
• Phone number
• Payment information (processed securely by our payment providers)

2.2 Automatically Collected Information

• IP address
• Browser type
• Device information
• Cookies and usage data

3. How We Use Your Information

We use the collected information for various purposes:

• To process and fulfill your orders
• To send order confirmations and updates
• To provide customer support
• To improve our website and services
• To send marketing communications (with your consent)
• To comply with legal obligations

4. Information Sharing

We may share your information with:

• Delivery service providers
• Payment processors
• IT service providers
• Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Request a copy of your data

7. Cookies

We use cookies to improve your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@bowdownties.co.za