Terms of Service

Last updated: 01 May 2025

1. Introduction

Welcome to Bow Down Ties. By accessing and using our website, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our services.

2. Use of Our Services

You must be at least 18 years old to use our services. You agree to provide accurate and complete information when creating an account or making a purchase.

3. Orders and Payments

  • All prices are in South African Rand (ZAR) and include VAT where applicable.
  • Orders are subject to availability and confirmation.
  • Payment must be received in full before orders are processed.
  • Order confirmation numbers must be used as payment references.

4. Shipping and Delivery

  • Delivery times are estimates and not guaranteed.
  • Shipping costs are calculated based on delivery location.
  • Risk of loss and title for items pass to you upon delivery.

5. Returns and Refunds

  • Returns must be initiated within 14 days of delivery.
  • Items must be unused and in original packaging.
  • Refunds will be processed within 7-14 business days.
  • Shipping costs for returns are the customer's responsibility unless the item is defective.

6. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Bow Down Ties and is protected by copyright laws.

8. Limitation of Liability

Bow Down Ties shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.

10. Contact Information

For any questions about these Terms, please contact us at:

Email: info@bowdownties.co.za